Ordering Information

Ordering Procedures:

Orders may be submitted by letter, order form, telephone, or approved order. Telephone, facsimile, and letter orders must have administrative approval and should specify if a confirmation order is to be mailed from the school business office.

Using the shopping cart and checkout functions on our searchable, dynamic online catalog will produce a printable order form suitable for faxing. The order produced by this system will be complete with material costs and appropriate sales tax and shipping and handling fees. At this time, IMS does not support online ordering, the order generated must be printed and faxed to us with proof of administrative approval.

Instructional Materials Service
Texas A&M University
2588 TAMUS
College Station, Texas 77843-2588

Office Phone: (979) 845-6601
Fax Number: (979) 845-6608

Questions and comments may also be sent by e-mail to ims@tamu.edu.

SALE CONDITIONS

Prices:

Prices quoted are effective for the period beginning July 1, 2007, and are SUBJECT TO CHANGE WITHOUT NOTICE. All orders will be invoiced at prevailing prices.
Terms are net 30 days from the date of invoice.

Pick-up Orders:

A handling charge of $5.00 will be added to all orders picked up at IMS.

Shipping & Handling:

Shipping and handling charges are added to all orders shipped from IMS. Please calculate the shipping and handling charge based on the following amounts.
For orders up to $100.00 add $10.00
For orders $100.00 up to $1000.00 add 10%
For orders $1000.00 and above add 5%
Special shipping requests (next day, 2nd day, etc.) will be priced accordingly.

International Orders:

For international shipping and handling rates, contact IMS by e-mail or fax before placing orders. International orders are payable in U.S. Dollars only.

Sales Tax:

All Texas residents must add 8.25% sales tax. Texas residents (teachers, educators, advisors, and others) who pay by personal check, personal credit card, personal money order, or cash must pay Texas sales tax.

Payment:

Checks should be made payable to: Instructional Materials Service.

Payment methods include: check, money order, VISA, MasterCard, Discover, or American Express credit cards.

School districts and universities that have procurement cards may purchase resources with credit cards.

School, FFA, or 4-H club payments are tax-exempt when the approved credit card is registered in the name of the organization.

State agency personnel may pay for items by using electronic fund transfer (EFT). Orders/invoices paid by in-state (Texas) individuals by credit card or other methods will include sales tax payments.

Complimentary Copies:

Because of a small profit margin, IMS is unable to provide complimentary review copies.

Returns:

Unless materials are defective, they cannot be returned for credit. ALL SALES ARE FINAL.

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